- Order not successful, your iPhone can not be unlocked.
- You want your money back when order status is Pending (We have not submited your IMEI to unlock server).
- Your IMEI marked as Barred/Blacklisted/Stolen/Lost but you order as clear IMEI unlock. (We recommended please check and find out before send an order)
- You place unlock order when your IMEI number shows "iPhone already unlocked" according to IMEI checker.
- The IMEI you sent was not correct.
- These information: Network or Model you provide is not correct.
- An unlock for your IMEI you provide was produced.
- Your iPhone was inactive or broken..etc... So you can not connect your iPhone to iTunes from your computer. (We required plug iPhone to iTunes to active by Apple server)
If you have any questions, please dont hesitate to contact us.
You can create a ticket in your client area (Unlockiphoneofficial.com -> Client area -> Support tickets -> Submit a ticket)
Email: [email protected]
Live chat: Click live chat button at the right of web page